Find answers to common questions about our products, orders, and policies.
Certified refurbished means each product has been professionally inspected, tested, cleaned, and restored to full working condition. Every device passes our rigorous 50-point quality check before being listed for sale.
Our 50-point check covers hardware components (battery, screen, keyboard, ports), software performance (OS installation, driver updates), cosmetic condition, and stress testing to ensure reliability.
Excellent: Like-new condition with minimal to no cosmetic wear. Battery health 85%+.
Good: Minor cosmetic signs of use (light scratches). Battery health 75%+. Fully functional.
Standard delivery takes 3-5 business days for metro cities and 5-7 business days for other locations.
No, shipping is not free. The shipping charges are calculated at the checkout based upon the location.
Visit our Track Order page and enter your order number. You'll also receive tracking updates via email.
All products come with a minimum 1-month testing warranty covering hardware defects. See our Warranty Policy for details.
Yes, returns accepted in case of defects or incorrect product delivery.
All refurbished products come with a one-month testing warranty. If defects occur, customers are required to carry-in the product to our service centers for evaluation and repair. The time required for repair or replacement is not fixed and depends on the issue.
Free shipping is no longer available for warranty claims. Customers must bring defective products to the nearest service center.
We accept UPI, credit/debit cards, net banking, and popular wallets. (No EMI options available)
